Delivery & Returns

DELIVERY POLICY

We offer two methods of delivery; Standard delivery for £3.95 and Express delivery for £5.95

Standard delivery takes approx 3-5 working days (excl Sat & Sun)

Express delivery takes between 1-2 working day (excl Sat & Sun)

All Express delivery orders placed before 12pm Monday - Friday will be despatched the same day. All orders placed after 12pm will be despatched the next working day. 

We will confirm via email once your order has been dispatched. Your dispatch email will contain your tracking information. We will post your item(s) within 3 working days of receipt of your order provided that they are in stock and the payment is authorised. We send all orders to the UK mainland address via Royal Mail. All International shipments will be sent via DHL and will take between 5 days and 7 days.

We are pleased to offer Free standard delivery for orders over £475 (UK mainland only)

All shipments to the rest of the world will be posted by DHL, and will be subject to a flat rate of £9.95, unless spending over £125, whereby it will be FREE.

International orders are subject to your own countries customs charges, duties and tax and the responsibility of the customer.

Any International Orders that are returned to Golf Birdie Boutique for non payment of customer tax duties etc, we will email the customer and re arrange delivery. Please note it is the customers responsibility to pay any incurred customs charges duty charges clearance fees and import tax on receiving or returning a parcel. The customer is responsible for the payment of these charges.  We cannot advise you on what these charges will be and recommend that you speak to the Customs officials locally. Please note – we cannot undervalue a parcel or mark it as a gift. The customer takes full liability for all postal charges, customs fees and handling fees and return shipment costs should they refuse to accept an order due to customs/import costs.

RETURN & EXCHANGE POLICY

Unfortunately, we are unable to offer exchanges. Returns are accepted within 14 days of the customer receiving the item for a refund or an exchange. Sale items are non-refundable.

All items must be returned in the same condition that they are received. 

You will receive a returns form in your order. Please fill this out and include it in your return. We ask that you return your item(s) via a tracked service as we cannot accept any responsibility for lost parcels. Please return your items to the address below. 

2 Kellets Row

Worsley

Manchester

M28 3FF